Installing Skype for Business Web App Browser Plug-In

If you don't have an Office 365 or On-Premise account, you can join our Skype for Business meetings as a guest by installing the Web App plug-in. This guide will show you the steps you need to take. Please note that you will not need to have Administrator rights on your PC to perform these steps. You will need a microphone and speakers (preferably earphones) to join an online meeting (Laptop built-in microphone and speakers are not recommended).

Don't download the Skype for Business (formerly Lync) client software. You can't use this unless you have an Office365 or On-Premise account as you need to login to get the full set of facilities needed for a Skype for Business meeting.

To install the plugin, you need to follow a Skype for Business meeting URL. We will have sent you one of these in an invitation email. The link will be near the bottom of the email and will look like this:


The first screen you will see will look something like this:


Enter your name in the box and tick the checkbox that says "Install Skype for Business Web App plug-in" as shown below:


When you click the "Join the meeting" button your browser will prompt you to download the file. How this happens depends on the browser. Internet Explorer will ask if you want to save or/and run the file. Run the file directly.


After installing the plugin, you will still be on the same Join meeting page but it may now be prompting your to "Jump in now" because you are taking a long time to get the plugin installed. At this stage if you click the "Jump in Now" button, you should be taken to the meeting. Watch out for any browser messages that ask you to enable or allow the plug-in. You need to do this and select always allow for this domain.


You should now see a screen something like this, though hopefully with more people in it.


When you first join a meeting, your Microphone and webcam will be off. The following screen shots will help you turn everything on.


The next button is used to turn on your Microphone, but beware that you may also have a mute switch in the microphone cable too.


That's it. If all has gone well, you should see and hear everyone in the meeting and the other attendees should see and hear you.

Please note that these screen shots are correct at the time of writing this article. Due to the online nature of this application, Microsoft regularly updates their software, so the screens may change in appearance.

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